1. A BAGSMART representative will contact you to guide you through the rest of the process. 2. Bagsmart will provide a digital simulation for you to approve logo size and placement on the case. 3. The logo better be provided as a vector file (.ai or .eps format). 4. Logo up to 4-colors embroidery and no limit for heat transfer. 5. Orders will be processed based on artwork and information approved from electronic proof. 6. All approved orders are considered firm and cannot be cancelled without BAGSMART's written consent.