If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product
1. Email us at email@example.com indicating which item(s) you would like to return and the reason for your return.
2. Place the item(s) in the original packing and seal the parcel securely.
3. Reply us with the express you choose and the tracking number.
4. Once received, refund take about 7-10 business days to process.
1. Please make sure the return good under good condition and with original products and accessories with no need of any notes.
2. Please kindly provide us with what express you choose and the return tracking number once available. You may send them to firstname.lastname@example.org.
3. If the product has no quality problems. The return shipping cost to our warehouse is the responsibility of the buyer.
4.BAGSMART offers a 30 days limited warranty covering manufacturer defects only, any damages resulting from abuse or normal wear and tear are not covered under our policy.
Please contact our customer service representative at email@example.com to confirm the return address for you.